Benefits of Managed Network Services

When you use our Managed Network Services, your organisation will have access to many benefits.

Primarily, your organisation will have ownership of the ongoing management of Network and Security infrastructure. You can contact our 24/7 monitoring and support team if you have any questions about this service or your network. Our specialists will perform several operations for your benefit including hotfix and patch updates, threat management updates, managing vendor vulnerabilities, change control verification, and providing health and availability monitoring. Our staff are highly competent with years of experience in design, configuration, and support for all NOC needs. Alongside performing these technical tasks, our experts will provide best practice advice on installation and ongoing configuration assistance and, where required, offer advice on remediating threats.

Here’s a quick summary of the benefits of engaging our Managed Network Services:

• Ownership of Network & Security infrastructure
• 24/7 monitoring and support
• Hotfix, patch & threat management updates
• Vendor Vulnerability management
• Change control verification
• Health and availability monitoring (SNMP/NetFlow data analysis)
• Best practice advice & expert response on installation, configuration & remediation

Does Your Organisation Need A Network Operations Centre?

To maintain and secure a business LAN/wireless LAN requires both skills and resources which an organisation cannot always spare. Staff need to be trained and retrained to deal with the ever-changing cyberthreat landscape which can be costly. As new threats emerge, your organisation should continue to patch and audit any vulnerabilities to ensure you do not become vulnerable to cybercriminals.

EDGENETIC’s team of service desk personnel and professional consultants are highly skilled and maintain certifications with all the leading vendors. The EDGENETIC Network Operations Centre performs these tasks for you. With break-fix support, we can aid a smaller, less skilled team on-site or fully manage your LAN, reducing the cost of employing on-site highly skilled staff. EDGENETIC’s managed data network services help meet your security obligations via a managed contract and reduce the burden on your Network team.

Our Managed NOC Service:

Our managed network operations centre solutions include the following services:

• 24/7 Firewall Management – Firewalls (Cisco, Meraki, Palo Alto, Check Point, Fortinet, F5)
• IPS/IDS (SourceFire, FirePower, Palo Alto, Check Point)
• Networking infrastructure (Switching, Routing)
• Cloud-based Multi-factor authentication (SafeNet)
• PCI Environment Managed Service (Patching, Vulnerability Management, IPS)
• Access to highly trained network management specialists
• Device-tuning according to specific network and organisation requirements
• Threats prevented through effective perimeter and internal security practices
• Monthly or Quarterly Custom Management and Service Delivery Management Reporting
• The option to align your service with EDGENETIC’s SOC Monitor Service

All of these managed network services utilise EDGENETIC’s toolsets and management platforms for any range of Network, Firewall, and WiFi devices within your environment.

A full-service network service management is provided, with regular service reviews and reporting on a monthly or quarterly basis – depending on your preference.

Why EDGENETIC

EDGENETIC’s team of expert consultants and Network Engineers continue to be involved in high-profile projects comprising network design and configuration. Our teams have worked with various clients, from SMEs to global industry leaders.

In addition, the EDGENETIC team is held to the highest qualification standards. We encourage our specialists to continuously pursue professional accreditations and require that they stay up to date on trends in the cybersecurity and network management industries.

Please contact our SNS team to request a free over-the-phone consultation.

Frequently Asked Questions about Managed NOC Services

What is NOC?

A NOC, or network operations centre, is a central location where your IT team can monitor the health, security, and performance of your organisation’s network. The NOC team is the front line against network failures and disruptions. This team controls many features from infrastructure and equipment to wireless systems and firewalls. Having an effective NOC team is important for your organisation’s function. Our experts at EDGENETIC can ensure your network is secured from emerging network-focused cybersecurity threats with our managed NOC service.

What makes an effective network configuration?

Effective network configuration is essential for any organisation to function efficiently. An effective network should be high performance, cost-efficient, scalable, flexible, available, and secure. When developing a network, your team should focus on optimising these six features so that your organisation can function unimpeded by technical delays and errors.

What are EDGENETIC’s accreditations?

We are one of only a few companies certified by CREST and CBEST across all primary disciplines. Our consultants have accreditations in penetration testing, red teaming, incident response services, threat intelligence, and more. We are certified to function within highly regulated fields such as the financial sector and healthcare services. Alongside this, we have won various awards for the outstanding quality of our services. By choosing EDGENETIC, you can be confident that your network and data security is in safe hands.

Frequently Asked Questions about Data Privacy Security

What is an incident response policy?

An Incident response plan or policy is a process you create before you experience a cyberattack. This is so that your team has a procedure to follow when you do experience a data breach. EDGENETIC follows the CREST Cybersecurity Incident Response process which is broken down into 3 phases: preparation, response, and follow up. Having a breach plan gives you the confidence to quickly nullify any threat to your data privacy security.

Why is data privacy security important?

Although it has always been important, the implications and need for higher security are coming into play now that technology is indispensable to everyday life. Using apps, browsing websites, and shopping online are all examples of how your data will be stored and managed online. For organisations today, the threat of cyber theft is a pertinent one. Having comprehensive data privacy plans in place can reduce and mitigate the risks of such events.

Does EDGENETIC practice sustainability?

As a company with a global footprint, sustainability is an area of importance to us. We are a registered ‘Investor in People’ organisation. Taking a cue from ISO 14001, we have strong sustainability practices put in place. Our organisation also hires fairly and equally, across gender and race. By working with us, you can rest assured that we implement data privacy security measures with ethics at the core of our mission.